Privacy Policy

Last Updated 08-13-2023

OVERVIEW

At IKONIK TOUCH LLC. (“IKONIK TOUCH” or “we”), operates this Site (www.ikoniktouch.com) and we work hard to bring you products you truly will treasure, and we want you to enjoy using our services.  We want you to understand our practices with your personal information. Please feel free to scroll and review all specific sections below for your full understanding.

Table of Contents

  1. What Does This Privacy Policy Apply To?
  2. What Information Do We Collect?
  3. Cookies and Similar Technologies
  4. How is my Personal Information Used?
  5. How, and With Whom, Is My Information Shared?
  6. Is Information About Me Secure?
  7. Retention of Personal Information
  8. International Users
  9. California Consumer Privacy Rights
  10. What Choices Do I Have Regarding My Information?
  11. Do Not Share or Sell My Personal Info
  12. Financial Incentives
  13. What Happens When There Are Changes to this Privacy Policy?
  14. What If I Have Questions or Concerns?

 

What Does This Privacy Policy Apply To?

This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any personal information you submit to us through www.ikoniktouch.com (the “Site”), and the services, features, content or applications we offer (collectively with the Site, the "Services").  "Personal Information" is information about you that is personally identifiable like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with the foregoing. "Anonymous Information" means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.

REGARDING CHILDREN and COUNTRIES

Our Site is not designed for children/individuals under the age of 18. We do not intentionally gather Personal Information about visitors in this age group. The Site and Services are intended for users who access the Site from the United States or Canada.

THIRD PARTIES

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services, and applications ("Third-Party Services") that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third-Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third-Party Services. We encourage you to carefully review the privacy policies of any Third-Party Services you access.

 

What Information Do We Collect?

We collect Personal Information in a variety of ways depending on how you interact with us, the Services you use, and the choices you make.  Categories of Personal Information we collect include identifiers, personal information, commercial information, Internet activity, and inferences, all as described in more detail below.

Category of Personal Information Collected

Example:

Identifiers

Name, billing and shipping address, email address, IP address, device information, and other identifiers such as contact information

Personal Information

Payment information such as the credit card number you use in connection with the Services (“payment information”), and other information associated with you such as your birthdate and other demographic data (“demographic data”)

Commercial Information

Products and Services purchased

Internet Activity

Browsing and search history, and usage data regarding your interaction with our Site and ads; This may include details about your mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our Site

Inferences

Inferences about you and your preferences, such as what products and services you may be interested in

 

We collect information about you from different sources and in various ways when you use our Services, including information you provide directly, information collected automatically, information obtained from third-party data sources, and data we infer or generate from other data.

Information You Provide Directly. We collect Personal Information you provide to us. For example:

  • User Content
    Some features of the Services allow you to provide content to the Services, such as written comments or any other content or files you might provide to us. If you send us email messages or other communications, we will collect and retain those communications.
  • Contact Information
    Some features of the Services may give you the option to request information, complete surveys or otherwise interact with us and our partners. We may collect information you provide in connection with your profile such as, but not limited to, your contact information such as name, username, password, email address, postal address, and phone number.
  • Demographic Data
    Some features of the Services may request that you provide demographic data such as likes, dislikes, profession, hobbies, gender, age, responses to surveys, and other demographic details.
  • Payment Information
    When you create an account or place an order, we process Personal Information such as billing address(es), billing phone number, and credit card number.

Information Collected Automatically. When you use our Services, we collect some Personal Information automatically. For example:

  • Identifiers and Device Information
    We automatically receive and record information from your web browser when you interact with the Services, including your IP address, location, and information about your device, including device identifiers (such as MAC address), device type, and your device’s operating system, browser, and other software including type, version, language, settings, and configuration. As further described under Cookies and Similar Technologies below, we also collect cookie information and other data.

 

  • Usage Data
    We automatically log your activity on our Services, including the URL of the website from which you came to the Site, and details about how you use the Site and Services.  This may include details about your mouse movements, clicks, page visits, text entered, how long you spent on a page, and other details of your actions on our Site.

Information We Create or Generate. We infer new Personal Information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences"). For example, we infer your product interests from your purchases from us and use of the Services, and we infer your city, state, and country location based on your IP address.

Information We Obtain From Third-party Sources. We also obtain information from third parties. We treat Personal Information obtained from third parties as described in this Privacy Policy, and we honor any additional restrictions imposed by the source of the information. These third-party sources and the categories of Personal Information we obtain from these third parties include, for example:

Third Party Sources

Categories of Personal Information

Third-party partners. Third-party applications and services, including social networks you choose to connect with or interact with through our Services.

Identifiers, demographic data, payment information, commercial information, Internet activity, inferences.

Service providers. Third parties that collect or provide Personal Information in connection with work they do on our behalf, for example companies that determine your device’s location based on its IP address.

Identifiers, demographic data, payment information, commercial information, Internet activity, inferences.

Publicly available sources. Public sources of Personal Information such as open government databases.

Identifiers, demographic data.

 

When you are asked to provide Personal Information, you may decline. And you may use device controls to prevent certain types of automatic Personal Information collection. But if you choose not to provide or allow Personal Information that is necessary for certain products or features, those products or features may not be available or function correctly.

 

Cookies and Similar Technologies

We use cookies, web beacons, mobile analytics and advertising IDs, and similar technologies (collectively, “Technologies”) to collect Personal Information (such as identifiers, demographic data, commercial information, Internet activity, and inferences) and to help operate our Services.

How Technologies Collect Personal Information

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize the mobile or web browser, to tell us how and when you visit the Site and otherwise use the Services through the Internet, and for the other purposes described in this Privacy Policy.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website. When your browser opens a webpage that contains a web beacon, it automatically connects to the web server that hosts the image (typically hosted by a third-party). This allows that web server to log information about your device and to set and read its own cookies. In the same way, third-party content on our websites (such as embedded videos, plug-ins, or ads) results in your browser connecting to the third-party web server that hosts that content. We also include web beacons in our promotional email messages or newsletters to tell us if you open and act on them.

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies.

Personal Information Is Used, “Sold”, and “Shared”, for Advertising and Other Purposes

We, and our third-party partners and service providers, use these Technologies to collect Personal Information when you use our Services. These Technologies may also be used to collect Personal Information about your online activities over time and across different websites or online services. This information is used by us and our third-party partners and service providers for a variety of purposes, including for commercial purposes, to store your preferences and settings, enable you to sign-in, analyze how our Services perform, track your interaction with the Services, develop inferences about you, deliver and tailor cross-context and/or interest-based advertising, combat fraud, and to fulfill other legitimate purposes. We and our third-party partners and service providers also share this Personal Information with third parties for these purposes. 

Some laws define "sell", “share”, and "personal information" very broadly, and some of the data sharing practices described in this Cookies and Similar Technologies section may be considered a "sale" or “sharing” of personal information under those definitions. In the past 12 months for purposes of these laws, we have “sold” and/or “shared” the following categories of personal information: identifiers, demographic data, commercial information, Internet activity, and inferences, all as described above. We do not "sell" or “share” any other categories of Personal Information. Our purposes for which we “sell” and/or “share” these categories of Personal Information are each of the purposes described above.  The purposes for which our third-party partners use Personal Information may include those or other purposes.  As an example of a “sale” or “sharing” of personal information, we let third-party partners like advertising and analytics providers collect information such as IP addresses, cookie IDs, and mobile IDs in connection with our Services, and that information may be used to deliver and tailor cross-context and/or interest-based advertising for us and others. We do not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.

More information about the purposes for which we use Technologies on our site is detailed in our Cookie Info Section.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

Options For Technologies.  The following options may help you control what Personal Information Technologies collect.

  • Cookie Info Section. We offer choices about some of the Technologies used by third-party partners and service providers in connection with our Site in our Cookie Info Section
  • Industry Advertising Opt-Outs. Some of the third-party partners and service providers that use Technologies in connection with our Services are also members of industry associations that provide advertising-related choices that you can access at:
  • Other targeted advertising Opt-Outs.  You can opt out of targeted advertising by:
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
  • Cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.
  • Mobile advertising ID controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.
  • Email web beacons. Most email clients have settings which allow you prevent the automatic downloading of images, which will disable web beacons in the email messages we send.

Do Not Track. Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. If we are able to detect this, we will opt you out of targeting cookies.

We use the following cookies to optimize your experience on our Site and to provide our services. This is list is subject to change and our Privacy Policy “Last Updated Date” will reflect any update.

Cookies Necessary for the Functioning of the Store:

Name

Function

Duration

_ab

Used in connection with access to admin.

2y

_secure_session_id

Used in connection with navigation through a storefront.

24h

_shopify_country

Used in connection with checkout.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Tracking preferences.

1y

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Used in connection with shopping cart.

2w

cart_sig

Used in connection with checkout.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used in connection with customer login.

20y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

30 minutes, 3w or 1y depending on value

storefront_digest

Used in connection with customer login.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_one_experiment

Used in connection with checkout.

session

 

Reporting and Analytics:

Name

Function

Duration

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_evids

Shopify analytics.

session

_shopify_ga

Shopify and Google Analytics.

session

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

How is my Personal Information Used?

We use the Personal Information we collect for purposes described in this Privacy Policy or otherwise disclosed to you. One goal in collecting Personal Information from you is to provide an efficient, meaningful, and customized experience. For example, we use your Personal Information for:

Purposes of Use

Categories of Personal Information

Product and Service Delivery. To provide and deliver our Services, including securing, troubleshooting, improving, and personalizing those Services, and providing the most awesome box to you as possible.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Business Operations. To operate our business, such as billing, accounting, improving our internal operations, securing our systems, and detecting fraudulent or illegal activity.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Product Improvement, Development, and Research. To improve our Services, develop new products or features, and conduct research.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Personalization. To understand you and your preferences to enhance your experience and enjoyment using our Services.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Customer Support. To provide customer support and respond to your questions.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Marketing. To communicate with you about new products, offers, promotions, rewards, contests, upcoming events, and other information about our products and those of our selected partners (see the Choice and Control section of this Privacy Policy for how to change your preferences for promotional communications).

Identifiers, payment information, demographic data, commercial information, Internet activity, inferences.

Advertising. To display advertising to you (see the Cookies section of this Privacy Policy for information about personalized advertising and your advertising choices).

Identifiers, demographic data, commercial information, Internet activity, inferences.

In carrying out these purposes, we combine data we collect from different sources to give you a more seamless, consistent, and personalized experience.  We may also use technology to help us automatically process your Personal Information for the purposes noted above, such as to help us personalize our Services for you, work to keep our Services secure, or to detect potential fraud or illegal activity.

How, and With Whom, Is My Information Shared?

We share Personal Information with your consent, to help us complete your transactions, or to provide the Services you have requested or authorized. Examples of Personal Information sharing practices are described below.

We share each of the categories of Personal Information we collect (as described above) with:

  • Our subsidiaries and affiliates that help us to provide our Services and operate our business;
  • Vendors, agents, and service providers working on our behalf: to help us provide the Services, for our legitimate business purposes, or for any other use we make of Personal Information as described in this Privacy Policy; and
  • Third parties or other entities as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or at transfer, divestiture, or sale of all or a portion of our business or assets.

We will also share Personal Information with third parties when we believe that doing so is necessary or appropriate to:

  • comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • protect our customers and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
  • operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks; or
  • protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies.

Sharing Public Information about Your Activity on the Services

Some of your Profile Information and activity on and through the Services is public by default. This may include, but is not limited to, content you have posted publicly on the Site or otherwise through the Services.

Please also remember that if you choose to provide User Content using certain public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services.

Information You Elect to Share

You may use certain features of the Services to respond to advertisers, request information, purchase products or Services, respond to surveys, enter contests, surveys or sweepstakes, or for other purposes. We may use information that you elect to provide for the purposes stated at the time of submission.

You may access other Third-Party Services through the Services, for example by clicking on links to those Third-Party Services from within the Site. We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services' privacy policies. This Privacy Policy only governs our collection of information through the Services.

Sharing With Third-Party Partners (Technologies, Analytics, Advertising)

Personal Information (such as identifiers, demographic data, commercial information, Internet activity, and inferences, all as described above) may be shared with, or collected directly from visitors to our Site and users of our Services by, third-party partners that provide Technologies used in connection with our Services.  These third-party partners may include analytics and advertising companies that use the information for cross-context and/or interest-based advertising.  See the Cookies and Similar Technologies section above for more information.

Aggregate Information

We share Aggregate Information with our partners, service providers and other persons with whom we conduct business. In general, Aggregate Information is information that can no longer be used to identify you.

 

Is Information About Me Secure?

We take reasonable and appropriate steps to help protect Personal Information from unauthorized access, use, disclosure, alteration, and destruction.

To help us protect Personal Information, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

 

Retention of Personal Information

We retain each of the categories of Personal Information described in the “What Information Do We Collect?” Section for as long as necessary to provide the Services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and conduct other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.

 

International Users

If you are located outside of the United States, please note that the Site is hosted on our computer servers in the United States. Therefore, your information may be processed and stored in the United States, which may provide for different data protection rules than in your country.

 

California Consumer Privacy Rights

These additional disclosures apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“ CCPA ”) provides certain rights to California residents. Under California Civil Code section 1798.83, also known as the "Shine the Light" law, California residents who have provided personal information to a business with which the individual has established a business relationship for personal, family, or household purposes ("California Customers") may request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. California customers may request further information about our compliance with this law by e-mailing help@ikonik-touch.com. Please note that businesses are required to respond to one request per California Customer each year and may not be required to respond to requests made by means other than through the designated e-mail address. The words used in this section have the meanings given to them in the CCPA, which may be broader than their common meaning

 

  1. Notice of Collection.

As described above in the “Collection of Personal Information” section, we collect and use several categories of personal information about you for our business purposes. Some of this information is shared with our trusted service providers in order to improve your shopping experience and to complete your order.

  1. Request to Know / Request to Delete.

You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months.

In the “Collection of Personal Information” section above, we disclose

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting that personal information.
  • The categories of third parties with whom we share that personal information.

You also have the right to request that we disclose the specific pieces of personal information we collected about you. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The specific pieces of personal information IKONIK TOUCH has retained about you.

You also have the right to request that we delete any of your personal information that we collected from you and retained, with certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We reserve the right to retain and will not delete information that is necessary for us or our service providers to retain in order to:

  • Complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context which you provided it.
  • How to Request to Know or Request to Delete

 

You can submit verified consumer requests by email (info@ikonik-touch.com). We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.

  • Right to Opt-Out.

You have a right to opt out of any sale of your personal information. IKONIK TOUCH does not sell your personal information to any other retailers. However, our website integrates technologies of trusted advertising partners (third-party companies) that allow the recognition of your device and the collection of information about your browsing activity in order to provide advertisements about goods and services likely to be of greater interest to you. In particular, these partners collect information about your activity on IKONIK TOUCH to enable us to show advertisements for our products and/or services to you on third-party websites and apps. If and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for interest-based advertising, we will comply with applicable law as to such activity. See the section on “Your Choices Regarding Your Personal Information” above for information about how to opt out of interest based advertising.

  • Authorized Agent.

You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.

  •  Right to Non-Discrimination.

You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. We will never discriminate against you for exercising your privacy rights. However, there are certain functions of our website that are only available to account holders, such as online credit, certain promotions, and our loyalty program.

  • Financial Incentives.

Financial incentives are programs, benefits, or other offerings, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information about them. There are no penalties for requesting disclosure or opting out of sharing of your personal info. However, if you request to delete your data (delete your account) we can no longer offer you certain discounts and promotions that are tied to your account. The value we obtain from collecting and analyzing data about account holders’ use of the website and purchases is less than or equal to the value of the promotions and discounts we offer exclusively to those account holders. We also from time to time offer discounts connected to consumer’s submission of their email address or other personal information. The value of these discounts is greater than or equal to the value we obtain by being able to reach you about promotional offers. You can always opt out of our marketing emails or SMS messaging at any time.

  • Shine the Light.

California Civil Code Section 1798.83 permits customers of IKONIK TOUCH who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes. 

  • Consumer Affairs.

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding the Website, please send an email to info@ikonik-touch.com. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

 

What Choices Do I Have Regarding My Information?

Below is information about choices that all users have regarding their Personal Information.

Right to Request Access and Correction. If you wish to request access to or correction of Personal Information about you that we hold, you may utilize the settings associated with your Account.

If you cannot access or correct certain Personal Information we have that is directly through the Account, you can contact us at help@ikonik-touch.com or at 866-505-5403.

Right to Know. You can request that we provide you with the following information (a “request to know”):

  • The categories and specific pieces of Personal Information we have collected about you.
  • The categories of sources from which we collect Personal Information.
  • The purposes for collecting, using, selling, or sharing Personal Information.
  • The categories of third parties to which we disclose Personal Information.
  • The categories of Personal Information we have disclosed about you for a business purpose. 
  • The categories of Personal Information we have "sold" about you or “shared” about you for cross-context behavioral advertising (if any), and the categories of third parties to which the categories of Personal Information were "sold" or “shared” (if any).

You may make a "request to know" by contacting us at help@ikonik-touch.com or calling us at 866-505-5403. Note that we have provided much of this information in this Privacy Policy, and we may refer you back to this Privacy Policy for the information it provides.

Do Not Share or Sell My Personal Info

Right to Request Deletion. If you wish to delete Personal Information about you that we hold, you may utilize the settings associated with your Account.  You also have a right to request that we delete personal information, subject to a number of exceptions. To make a request to delete personal information, contact us at help@ikonik-touch.com or call us at 866-505-5403. Please be sure to specifically mention that you are making a Personal Information deletion request to ensure we route your request to the proper channels.

Right to Request Opt-Out of “Sales” and “Sharing”

You have a right to opt-out from future "sales" or “sharing” of Personal Information. To do so, you must take two actions: (1) contact us at help@ikonik-touch.com or call us at 866-505-5403 to tell us you would like to opt out of sales and sharing, and (2) opt-out of all Performance, Functional, and Targeting Cookies in our Cookie Preference Center.

Verifications and Honoring Requests. To the extent permitted by applicable law for the Access and Correction, Know, Deletion, and Opt-Out rights noted above, we reserve the right to decline requests that: are unreasonable or excessive, we believe to be fraudulent, where honoring the request (such as by providing Personal Information) would be prohibited by law or could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the Personal Information relates.  In general, we authenticate you by requiring you to validate requests by responding from the email address we have associated with your information or account.

Communications Preferences. You can choose whether to receive promotional communications from us by email. If you receive promotional email from us and would like to stop, you can do so by following the directions in that message. These choices do not apply to mandatory service communications that are part of certain of our Services, or to surveys or other informational communications that may have their own unsubscribe method.

Choices for Cookies and Similar Technologies. See the “Cookies” section for choices about cookies and other analytics and advertising controls.

Using Agents. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law.

Right to Non-Discrimination. We do not discriminate or retaliate against you for exercising any of the rights noted in this Section.  Applicable law may also prohibit companies from discriminating against you for exercising the types of rights described in this Section.

 

Financial Incentives.

From time to time, we may offer customers special discounts, rewards, or offers to you related to the collection of your personal information. We offer these financial incentives to enhance our relationship with you and to improve your customer experience. There is no obligation to sign up for any of these incentives and you may withdraw your consent at any time.

Generally, we do not assign monetary or other value to the personal information that we collect and consider the value to be in the form of customer loyalty and increased purchase engagement. However, in the event we are required by law to assign such value in the context of financial incentives or price differences that we offer, we have valued the personal information as being equal to the value of the offer, less our costs associated with promoting the offer. The value will vary by customer depending on the amount and frequency of purchases, the value of the discount offered and the expense associated with acquiring the personal information. Any value that may be assigned to your personal information cannot be redeemed for cash. This notice of value is not intended to waive, nor should be interpreted as a waiver to, our proprietary or confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.

What Happens When There Are Changes to this Privacy Policy?

PRIVACY POLICY UPDATES

We may amend this Privacy Policy from time to time when necessary to reflect changes in our Services, how we use personal data, or the applicable law. When we post changes to the Privacy Policy, we will change the "Last Updated" date at the top of the Privacy Policy. If we make material changes to the Privacy Policy, we will provide notice or obtain consent regarding such changes as may be required by law.

What If I Have Questions or Concerns?

CONTACT US

If you have any questions or concerns regarding Privacy Policy or using the Services, please send us a detailed message to help@ikonik-touch.com.

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